Khattab Koofi

Courier Service does not allow customers to open the parcel and check it before making the full payment. Please Co-operate with us and the courier.

• 7 days Checking Warranty.
• The exchange is valid in case a defective product is claimed within 7 days.
• To avoid inconvenience, please select the correct size when placing the order.
• In case of size exchange, you’ll be charged Rs.150 after we receive our product back
• If the product is defective or wrongly sent the company will refund or exchange the product free of cost.
• “Cash On Delivery” orders will be processed after successful telephonic verification. However, AL ZAEN holds the right to process
• “Cash on Delivery” orders without telephonic verification for verified customers and/or during a period of high volume that includes sales, season launches, and other promotions.

The customer will usually get an order in 3-5 business days after the order has shipped out. After your payment is authorized, it can take up to 2 days for us to process your order and ship it. This is just an estimate and does not include weekends and holidays. We do not ship to P.O Boxes. Delivery can take longer in remote areas in Pakistan.